In his article, In 10 Years, Job Hunting will be Obsolete, Geoffrey James extrapolates from my quotes to raise serious concerns about privacy and transparency that should trouble us all. But he misses the point as it pertains to AI and big data in hiring—the type of data used, and whether it’s appropriate or not, isn’t inherent to the technology.
Why are Restless Bandit’s search algorithms results best in class? After all, don’t most Applicant Tracking Systems (ATS) provide native search functionality?
Implicit bias is a natural and unavoidable reality when we’re dealing with people. The very things that make humans able to do things a computer can’t—like feelings and instincts—are also the ones that can be a liability in hiring.